Welcome to the new Bitrix24 – reimagined for the era of intelligent collaboration. Powered by deeply integrated AI, Bitrix24 enhances the way your team communicates, plans, sells, and creates – connecting every process through a unified network of intelligence.
AI agents: your intelligence operations team
AI agents in Bitrix24 help you manage, analyze, and optimize every aspect of your workflow. From onboarding to project oversight, these agents are fully integrated across the platform, continuously learning and adapting to keep your business running smoothly.
Seamless onboarding and knowledge management
Automated project insights and workload analysis
AI-powered employee training and evaluation
Custom AI agents for specialized tasks
Integration with third-party apps and services
Knowledge base navigation
Employees can instantly find answers to onboarding or work-related questions, without disrupting teammates.
Employee training & assessment
Create and deploy AI-approved tests to evaluate employee skill levels and track progress effortlessly.
Project reporting
AI agents gather project data and deliver status reports, highlighting bottlenecks, workloads, and performance trends.
MCP servers: the core of connected intelligence
Take control of your entire workspace through MCP (Model Context Protocol). MCP lets you interact with Bitrix24 and other tools via natural chat. Simply ask your AI assistant Martha to create tasks, schedule events, or retrieve data – all without lifting a finger.
Perform tasks directly via chat commands
Seamless integration with tools like Google Drive, Gmail, and Figma
Connect external AI tools like ChatGPT or Perplexity
Centralized hub for all AI agents and services
Simplified workflow orchestration
Task execution by chat
Create tasks, update deals, or schedule events by simply telling your AI assistant what you need.
External integrations
Connect services both ways – bring tools into Bitrix24 or send Bitrix24 data out to ChatGPT, Perplexity, and others.
MCP hub
A unified chat interface that links your entire Bitrix24 ecosystem for smoother, more productive collaboration.
Experience new Bitrix24 on your phone
Intelligent workflows: no-code automation
Use a wide choice of configurable AI agents to build and launch your perfect workflow in our Automation Studio. No coding required – just drag and drop items in the visual editor.
Smart automation setup
No-code customization for non-tech users
Real-time optimization by AI
Easily adjustable as your business evolves
Boosts efficiency across departments
Powered by AI agents
Go beyond the standard automations – combine various elements and let AI agents handle the rest.
Adaptive logic
Edit and refine workflows anytime; AI keeps improving them based on usage, offering suggestions.
Cross-module integration
Connect CRM, tasks, and HR workflows into one seamless, intelligent process inside your Bitrix24 workspace.
Bitrix24 CRM: business intelligence meets AI
This isn't "AI + CRM" – it's a CRM built with artificial intelligence at its core. Manage relationships, predict needs, and close deals faster with AI woven into every step of the sales journey.
Predictive insights for repeat sales
Automatic field completion from calls and chats
Guided CRM configuration
AI call transcription and summaries
Smart sales scripts and automated invoicing
AI-guided setup
Configure your CRM in a minute – AI recommends the pipeline structure and deal fields that best suit your line of business.
Autofill & transcription
AI automatically populates CRM fields with data from your conversations with clients inside Bitrix24.
Sales optimization
Our AI can now identify repeat sales opportunities and set up automated invoicing to streamline your sales cycle.
Messenger: now powered by emotional intelligence
Stay connected like never before.
The updated Bitrix24 Messenger now supports voice and video messages – plus AI transcription for effortless follow-ups. New reactions, smart filters, and quick mentions make every interaction feel more human and expressive.
Chat-style interface for seamless collaboration
Voice-to-task AI creation
Integrated time tracking and invoicing
Simplified navigation and context switching
Ideal for hybrid and remote teams
Chat-based task interface
Every task has its own live discussion thread, making it easy to collaborate, communicate, and navigate.
Voice recognition
Turn spoken instructions into structured tasks with the help of AI – setting a task has never been easier.
Time tracking + billing
Sync billable hours in tasks directly with invoices – ideal for working with freelancers and contractors.
New tasks: collective intelligence at work
Tasks are no longer static lists – they're dynamic conversations. The new chat-style interface brings collaboration, comments, and updates together in one place, making teamwork faster and more intuitive.
Host huge meetings
Advanced controls for large calls
Mobile-friendly, redesigned video interface
AI-powered transcription and summaries
Fully secure and private company calls
Easy call setup & control
Start a call instantly from a chat, task, deal, or calendar event. Mute, unmute, or spotlight individuals during a call – even in large online meetings with hundreds of attendees.
Seamless mobile experience
The new mobile layout puts everything at your fingertips, with crystal-clear video and intuitive navigation. It's conference-ready, whether you’re at a desk or on the go.
AI-powered call assistant
Our AI assistant CoPilot transcribes the entire meeting, summarizes it, and offers insights to improve efficiency. No need to take notes when you have AI by your side.
Video calls: intelligent communication
Stay connected wherever you are with smarter, clearer, and more insightful calls. With CoPilot Follow-Up and a redesigned interface, every call becomes a source of actionable intelligence.
- Access full call history
- CoPilot Follow-Up summaries and action items
- Improved mobile video interface
- Identify missed calls instantly
- Enhanced post-call analytics
Online booking: intelligent resource management
Simplify your client booking process from start to finish. Extended booking options, product add-ons, and payment integrations make it easier than ever to manage reservations.
- Book by day, week, or month
- Add products or services to bookings
- Auto-create events in the assignee's calendar
- Require advance payments for security
- Ideal for rental, service, and event-based businesses
