The new Bitrix24 is all about creating more space for your business to grow and thrive in. Whether you're working solo or leading a large team, this update is designed to give you the ultimate clarity, speed, and control. Let’s see what’s growing in the Bitrix24 garden.
New light interface: redesigned for clarity
Say hello to a lighter, cleaner, and more intuitive Bitrix24. Our redesigned interface is easier on the eyes and your workflow. Seamlessly switch between tabs, customize your menus, and enjoy a smoother, more responsive workspace that feels just right.
Refreshed design to reduce visual noise
Faster, smoother tab switching
Fully customizable menus
Improved tool accessibility
Customize with ease
Drag and drop menu items to rearrange your navigation exactly how you like it. Whether it's chats, tasks, or feed, everything can be tailored to match your unique workflow.
Optimized for clarity
Almost every section of the interface has been redesigned to reduce visual clutter and increase readability, providing for a smoother, clearer Bitrix24 experience.
Work faster, click less
We’ve reduced the number of steps it takes to complete everyday actions. That means less digging, more doing – and more time focused on meaningful work.
Communication S P A C E: new Messenger
The new Messenger isn't just a chat tool – it’s now the hub of Bitrix24. All your communication, notifications, and team coordination now thrive in one secure, intelligent space. Launch polls, get instant feedback, collaborate in real-time, and protect sensitive conversations.
One hub for all internal communications
Polls in chats to collect feedback & opinions
AI-powered assistant CoPilot
Auto-delete for private or time-sensitive chats
Boosted security: end-to-end encryption and SHA-256
Polls in chats
Need to get a team's opinion on something? Instead of a lengthy discussion, you can now easily create and launch a poll, collect results, and even export them to an Excel spreadsheet.
One team – one messenger
Bitrix24 Messenger ensures swift, productive, and secure communication that's organically tied in with the rest of our collaboration tools and CRM.
Auto-delete for peace of mind
Set custom expiration timers for messages that contain sensitive or time-limited info. Once deleted, it’s gone – permanently removed from our servers for true privacy.
Experience new Bitrix24 on your phone
Automation S P A C E: AI-powered CRM
With Martha AI, setting up your CRM is no longer a chore – it’s a conversation. Tell us about your business, and we’ll configure CRM and help you identify repeat sales opportunities you didn’t even know existed.
Fast, AI-guided CRM setup
Custom pipelines & fields tailored to your business
Smarter lead tracking and follow-ups
AI insights to boost repeat sales
Set up in minutes
Answer a few guided prompts from our AI assistant, and your CRM will be configured to match your business type, industry, and sales style. No manual setup, no complex forms – just AI magic.
Repeat sales, automatically identified
Bitrix24 scans your existing client base to pinpoint the most likely opportunities for repeat deals. These insights help you reach out at just the right time and with the right offer.
CRM that works your way
Your pipeline stages, deal fields, and customer journeys are built around your needs. Bitrix24 CRM adapts to your workflow, not the other way around.
Booking S P A C E: appointments made easy
Turn scheduling into smooth sailing. With our upgraded Booking, clients can now book their own appointments – choosing time, specialist, and service without back-and-forth emails.
Self-booking for new and returning clients
Tailored service & staff options
Integrated directly into your CRM
Real-time availability synced with calendars
Self-service scheduling
Allow your prospects or clients to choose their own appointment time. Availability updates in real-time, preventing double-booking.
Integrated with CRM
Each booking is automatically logged into your CRM, including client info, selected service, and assigned specialist. No manual entry required – everything stays in sync.
Tailored to your workflow
Define available time slots, services, and staff preferences to match your business needs. Whether you’re running a consultancy, clinic, or agency, setup takes just minutes.
Org S P A C E: new Company Structure
Get a bird’s-eye view of your organizational chart and the flexibility to manage teams like never before. The new Company Structure section lets you move, assign, and reorganize with drag-and-drop ease – because great teams need fluid, adaptable frameworks.
Visual org chart with real-time updates
Easier access permissions management
Department chat & channel created automatically
Drag-and-drop team changes
Cross-functional team support
Visual organizational chart
View and edit your company's layout in a single, interactive chart. Drag-and-drop employees, departments, or roles to reflect your actual team structure instantly.
Role & team management
Transfer employees, assign them to multiple roles, or create cross-functional teams with just a few clicks. All changes automatically reflect across tools like permissions and reporting lines.
Scalable and adaptable
Designed for growth, this tool helps you plan ahead and reorganize on the fly. Whether you're hiring, downsizing, or reconfiguring, your structure stays aligned.
Meeting S P A C E: new Bitrix24 Sync
We have upgraded almost every aspect of our video calls. You can now host hundreds of participants, control mics and cameras with ease, and let our AI assistant CoPilot transcribe, summarize, and suggest improvements. It’s communication at scale, streamlined.
Host huge meetings
Advanced controls for large calls
Mobile-friendly, redesigned video interface
AI-powered transcription and summaries
Fully secure and private company calls
Easy call setup & control
Start a call instantly from a chat, task, deal, or calendar event. Mute, unmute, or spotlight individuals during a call – even in large online meetings with hundreds of attendees.
Seamless mobile experience
The new mobile layout puts everything at your fingertips, with crystal-clear video and intuitive navigation. It's conference-ready, whether you’re at a desk or on the go.
AI-powered call assistant
Our AI assistant CoPilot transcribes the entire meeting, summarizes it, and offers insights to improve efficiency. No need to take notes when you have AI by your side.
Support S P A C E: AI assistant Martha
Martha is your new go-to for getting things done. From product onboarding to daily scheduling and tool setup, this AI-powered assistant is here to lighten your workload and help you (and your teammates) navigate Bitrix24 like with ease.
Answer any Bitrix24-related question in seconds
Help onboard new teammates
Manage your schedule and reminders
Assist with setting up CRM, automations, and more
Act like your reliable space navigator
Ask anything, anytime
Embedded across Bitrix24, Martha is always ready to answer questions about the product features, best practices, and so on. Martha can even guide new hires through an onboarding process!
Smart scheduling
Martha can manage your calendar, set reminders, and even help coordinate team meetings. She keeps your time and tasks aligned like clockwork.
Instant setup help
Need help with setting up the CRM, automation, or permissions? Martha walks you through it all step-by-step, so you never have to pause or guess.
Project S P A C E: quick tasks
Keeping our Tasks and Projects in line with the refreshed interface, we have created a new quick task feature, allowing you to complete just a few basic fields and assign a task in a matter of seconds. The remaining info can be completed later at your convenience.
New task created in a few seconds
Only the basic fields are required
Ideal for setting tasks on the go
Analytics S P A C E: BI Builder improvements
Data security is not a buzzword, but a real necessity these days, especially for large companies. We've updated and simplified security settings in BI Builder, allowing you to quickly manage access permissions based on a user's role.
Simplified access permission settings
REST API to connect external data sources
4 new dashboards
