Virtual PBX PLAY

PLAY Virtual PBX is a solution that allows you to quickly and easily connect PLAY operator to CRM.
Not require the installation of additional applications on smartphone.
The solution allows you to set up call reception on employees mobile phones and analyze call statistics and conversation recordings.

Integration capabilities:
1. Make outbound calls directly from Bitrix24 (Click2call). The manager receives an inbound call to the number that needs to be answered to connect with the customer.
2. Send SMS from CRM. Communicating with clients via SMS.
3. An inbound call details form with customer information is available.
4. Create a contact for an unknown number directly from the inbound call details form.
5. Save the call results with information about the date, time, and phone number.
6. Display conversation recordings with the ability to listen to them in the Bitrix24 customer details form.

For pricing please visit this link