CallGear Hub - communications management system

CallGear connects virtual telephony, text communications, and requests with Bitrix24.
The integration helps you stop losing inquiries between channels: calls, messages, and requests are transferred to your CRM and routed according to your rules.

Managers can call customers from Bitrix24 in one click, handle inquiries inside the CRM, access call recordings, and receive notifications about missed calls. Team leads can monitor lead handling, team workload, and manager performance.

Key CallGear capabilities:

• Calls
  
• Built-in telephony widget
  
• One-click calls from CRM
  
• Call recordings in the customer card
  

• Lead, contact, and deal creation
  
• Tasks for missed calls
  
• Rule-based inquiry routing
  

• Chat management
  
• Customer messaging
  
• Bulk messaging
  

• Source tracking
  
• CRM fields
  
• Deal data
  

Explore the service and its pricing.