RingCentral Telephony của Bitrix24 Integrations

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Integrations
RingCentral Telephony

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Bitrix24 Integrations

Sự miêu tả

RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.

The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.

Prior to configuring the integration app make sure that your RingCentral plan includes access to APIs.

Learn more about the app.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Hướng dẫn cài đặt

Hỗ trợ kỹ thuật

Bảo mật dữ liệu

Đã thêm: 08/10/2017

Hỗ trợ kỹ thuật

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.

We also recommend to go through the steps described in this article to troubleshoot common issues which may affect the app's functioning.

Hướng dẫn cài đặt

Learn about installing and setting up the app in our helpdesk article.

Bảo mật dữ liệu

Tìm hiểu thêm

RingCentral Telephony

Ứng dụng yêu cầu các quyền để truy cập dữ liệu:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

Telephony

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics

Company structure

full access: view, create, edit and delete departments

Chat and Notifications

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

Người dùng (tối thiểu)

đọc danh sách người dùng và tên mà không có thông tin liên hệ

Điểm

1 /5

5 sao

4 sao

3 sao

2 sao

1 sao

Đánh giá

Tổng số đánh giá: 2

Olga M.

12.12.2024

Calls are not correctly transmitted to Bitrix, statistics do not correspond to reality, ... thêm

Jose T.

14.08.2024

I upgraded my Ringcentral account and it didn't work. I also tried to get help. thêm

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RingCentral Telephony

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