Whatsapp Connector

WhatsApp Connector for Bitrix24

Connect your WhatsApp directly to Bitrix24 and manage all your conversations in one place.

The WhatsApp Connector is being prepared to support WhatsApp Usernames.

With the WhatsApp Connector, your team can serve customers via WhatsApp without leaving the CRM — with full conversation history, automations and queue-based routing.

Dedicated infrastructure: every Bitrix24 account gets its own exclusive server for the WhatsApp connection. Your operation is not shared with other users — ensuring stability, speed and full data privacy.

Integrated AI agent capable of responding, qualifying leads and querying external systems automatically via WhatsApp.

What you can do:

• Receive and reply to messages within Bitrix24 Open Channels
• Send and receive audio, images, videos and documents
• Edit and delete messages sent via WhatsApp
• Start WhatsApp conversations directly from a Contact, Lead or Deal
• Connect multiple WhatsApp numbers for different teams or departments
• Automatically identify contacts by phone number
• Dedicated server per account — maximum stability and privacy

Pricing Plans

Starter — $29/month
1 WhatsApp number

Professional — $129/month
5 WhatsApp numbers

Enterprise — $229/month
10 WhatsApp numbers